Customer Support & Merchant Contact

Contact & Support

Official customer support, enterprise inquiries, and Merchant of Record contact information.

Send Us a Message

Have a question about Sceawere, enterprise vendor scoping, or billing assistance? Submit your request below.

Merchant & Operating Entity

Support Emailinfo@sceawere.com
Support Hours & SLAMonday – Friday, 09:00 – 18:00 UTC

Average response time under 24 hours.

Operating EntitySceawere Security Labs

Merchant of Record Notice

Orders, subscriptions, invoicing, and tax calculations are processed securely by our Merchant of Record partners (Paddle and Lemon Squeezy).

Charges on your payment card statement will appear as PADDLE* SCEAWERE or LEMONSQ* SCEAWERE.